Frequently asked questions
Questions people actually ask
- What is in a manual?
- The full document set for that business type: role descriptions, standard operating procedures for every recurring task, training checklists, opening and closing routines, complaint handling, safety and compliance documents for the relevant jurisdiction, and the forms and trackers that go with them.
- Is anything free?
- Yes. The hiring and onboarding module is free for every industry, and it is fully usable on its own.
- What does the full manual cost?
- 290 dollars, one-off, per industry.
- What does the subscription add?
- For 19 dollars a month, ongoing updates, regulatory changes and new modules, with subscribers notified as regulations change.
- Can I edit the documents?
- Yes. Everything is editable and written in plain language.
- How is this different from free templates?
- Each manual is a complete, cross-referenced system for a specific kind of business, rather than a generic single document.
- Is there licensing for franchises?
- Yes. Multi-location and franchise licensing is available at volume.
- Why should I trust the operations manual gap check?
- The score is worked out from your own answers in your browser. It checks whether documents exist, not how good they are. The free hiring and onboarding module is a complete section of a manual, usable on its own.
Which of your processes exist only in someone's head?
Answer seventeen questions about how your business documents hiring, daily routines, complaints, safety and compliance. See how much of an operations manual you already have and the documents to write first. Runs in your browser. No account, no card, no call.
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