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Operations manuals for small businesses

The complete operations manual for your kind of business, written already.

Templatopia sells complete operations manuals for dental practices, gyms, restaurants, cleaning companies and agencies, with role descriptions, procedures, checklists and compliance documents ready to edit.

No account. No card. No sales call.

At a glance

  • Written for your specific kind of business
  • Editable, plain language, cross-referenced
  • Free hiring and onboarding module
Open the tool →

Which of your processes exist only in someone's head?

Answer seventeen questions about how your business documents hiring, daily routines, complaints, safety and compliance. See how much of an operations manual you already have and the documents to write first. Runs in your browser. No account, no card, no call.

What is written down today

Answer for how things are today. Runs in your browser. Nothing is sent.

Hiring and onboarding

Is there a written description for each role, saying what it is responsible for?

Do you follow the same written steps every time you hire?

Does every new starter get the same onboarding, from a written plan?

Is there a training checklist a new starter works through and signs off?

Daily operations

Are opening and closing routines written down?

Is there a written procedure for each task that recurs every week?

Could a new hire follow those procedures without asking someone?

Are the forms and trackers staff use kept with the procedures they belong to?

Complaints

Is there a written process for handling a customer complaint?

Is it written down what staff may offer to resolve a complaint without asking?

Are complaints recorded somewhere they can be reviewed later?

Safety and compliance

Are safety procedures written down for the work your staff actually do?

Do you have the compliance documents your jurisdiction requires for your kind of business?

Does someone update the documents when regulations change?

Working as a manual

Are all these documents kept in one place staff can find?

Do documents refer to each other, so a procedure points to its form and training checklist?

Is each document written in plain language staff can follow?

Answer the questions to see your score. It updates as you go.

Method: yes scores a question in full, partly scores half and no scores nothing. Each is weighted from one to three by how much the business relies on that document, and the score is the weighted share out of a hundred. Unanswered questions are left out.

The problem

Every small business needs documented processes for hiring, training, opening and closing, handling complaints, safety, and the specific work of its trade. Almost none have them.

Consultants charge a lot to write them. Free templates online are generic single documents that do not add up to a system, so owners collect a folder of half-useful files and nothing changes.

Who it is for

  • Small business owners

    Owners of dental practices, gyms, restaurants, cleaning companies and agencies who need documented processes and will never write them from scratch.

  • Franchisees and multi-location businesses

    Franchisees and businesses with more than one location, with licensing available at volume.

An operations manual, not a pile of templates

Templatopia sells complete, industry-specific operations manuals as a coherent system rather than as individual templates.

Built for your industry
Each manual is specific to a business type, such as dental practices, gyms, restaurants, cleaning companies and agencies.
The full document set
Role descriptions, standard operating procedures for every recurring task, training checklists, and opening and closing routines.
Complaints, safety and compliance
Complaint handling, plus safety and compliance documents for the relevant jurisdiction.
Forms and trackers included
The forms and trackers that go with the procedures are part of the manual.
Editable and cross-referenced
Everything is editable, written in plain language, and cross-referenced so it works as a manual rather than a pile.
Updated as regulations change
Manuals are updated as regulations change, and subscribers are notified.

How it works

Templatopia, from the first step to the result.

  1. 01

    Start with the free module

    The hiring and onboarding module for your industry, fully usable on its own.

  2. 02

    Buy the full manual

    The complete document set for your business type, as a one-off purchase.

  3. 03

    Edit it to fit

    Everything is editable and written in plain language.

  4. 04

    Stay current

    Subscribe for ongoing updates, regulatory changes and new modules.

Pricing

Start with the free hiring and onboarding module. Buy the full manual one-off, and subscribe for updates.

Hiring and onboarding

A complete module, usable on its own.

Free
for every industry
  • Editable
  • Plain language
Get in touch

Full manualRecommended

The complete operations manual for your business type.

$290
one-off, per industry
  • Standard operating procedures
  • Training checklists and routines
  • Safety and compliance documents
  • Forms and trackers
Get in touch

Updates

Ongoing updates, regulatory changes and new modules.

$19
per month
  • Notified as regulations change
Get in touch

Multi-location and franchise

For franchises and businesses with more than one location.

Volume
licensing
  • Licensing at volume
Talk to us

Prices in USD.

Questions people actually ask

What is in a manual?
The full document set for that business type: role descriptions, standard operating procedures for every recurring task, training checklists, opening and closing routines, complaint handling, safety and compliance documents for the relevant jurisdiction, and the forms and trackers that go with them.
Is anything free?
Yes. The hiring and onboarding module is free for every industry, and it is fully usable on its own.
What does the full manual cost?
290 dollars, one-off, per industry.
What does the subscription add?
For 19 dollars a month, ongoing updates, regulatory changes and new modules, with subscribers notified as regulations change.
Can I edit the documents?
Yes. Everything is editable and written in plain language.
How is this different from free templates?
Each manual is a complete, cross-referenced system for a specific kind of business, rather than a generic single document.
Is there licensing for franchises?
Yes. Multi-location and franchise licensing is available at volume.
Why should I trust the operations manual gap check?
The score is worked out from your own answers in your browser. It checks whether documents exist, not how good they are. The free hiring and onboarding module is a complete section of a manual, usable on its own.

Which of your processes exist only in someone's head?

Answer seventeen questions about how your business documents hiring, daily routines, complaints, safety and compliance. See how much of an operations manual you already have and the documents to write first. Runs in your browser. No account, no card, no call.

Open the free tool

It runs in your browser. Templatopia never sees your inputs.